Wolfgang Puck Express: User Reviews

Yuck !
By markguy, August 8, 2012

Overall rating:

It took 25 minutes to get my order, which was a chicken salad sandwich. What!!! I've worked in restaurants before, and this is inexcusable. When it finally came, it was just put on my table and the guy said "oh, i'll get some utensils". I asked to have it boxed because after that amount of delay, I had to return to my office. He acted like I was bothering him. After 5 more minutes, it came to my table, with a "here you go."
No apology, no empathy, nothing. I will never be back to this restaurant. By the way, the restaurant was only half full, and it's not a big restaurant. It had the cashier, waiter, and four chefs. Absolutely no excuse for the horrible experience. It's also overpriced for what it is. I did give it one star because the sweet potato fries were good, but you can get those anywhere now.

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